Privacy Policy

Last Updated: March 17, 2026

CateIt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with foodtruck catering providers.

1. Information We Collect

Account Information: When you create an account, we collect your first name, last name, and email address. If you sign up using Google, we receive your name and email address from your Google account.

Listing Information: Catering providers who create listings share business details, menu information, images, pricing, service areas, and other business-related information.

Booking Information: When you request or book catering services, we collect your email address, phone number, event date, location (address), number of guests, and budget.

Communication Data: We store messages exchanged between customers and providers through our platform.

Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, pages visited, and access times.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to connect customers with catering providers, facilitate bookings and communication, process payments, send service-related notifications and updates, respond to your inquiries and provide customer support, prevent fraud and ensure platform security, and analyze usage patterns to improve our platform.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contractual necessity (Article 6(1)(b)): Processing your account and booking data is necessary to provide our services, including connecting you with catering providers and facilitating bookings.

Legitimate interest (Article 6(1)(f)): We use cookieless analytics to understand how the platform is used and to improve our services. This processing does not override your rights as no personal data is stored in your browser.

Consent (Article 6(1)(a)): Where you opt in to receive marketing communications, we process your data based on your consent. You can withdraw this consent at any time.

4. Information Sharing and Disclosure

With Service Providers: When you request catering services, we share relevant information with the providers you contact to facilitate your booking.

With Your Consent: We may share your information with third parties when you give us explicit permission.

For Legal Reasons: We may disclose information if required by law, to protect our rights, or to prevent illegal activities.

Business Transfers: If CateIt is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal information, object to or restrict processing of your data, withdraw consent at any time, request data portability, and lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookieless analytics (PostHog, hosted in the EU) to understand how the platform is used and to improve our services. This means we do not set any tracking cookies on your device. No personal data is stored in your browser for analytics purposes.

We may use strictly necessary cookies for essential platform functionality such as authentication and session management. These cookies are required for the platform to function and do not require consent under GDPR.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your information unless we are required to retain it for legal obligations.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services, and we encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@cateit.dk
Address: CateIt, Denmark